Flight/Origin-Destination: AC168 / YYC-YOW
Date: Friday, 30-Jul-2010
Cabin: Y
Status: Plebeian
Pre-departure:
Was check in quick and efficient?
No. Was travelling with a pet in cabin, and it was over an hour wait in the line. There needs to be a better way to deal with this, my dog travels with me constantly and its a terrible wait every time.
Did you use priority security (if eligible) and if so, was it quick and efficient?
N/A
Was priority boarding offered (if applicable to your status) and efficient?
Was offered, though non-status pax crowded the podium. Didn't use, as I have no status.
If there was a delay, did the gate agent provide timely updates?
N/A
Onboard - Y cabin:
Were the crew professional & well groomed?
Yes.
If there was a delay, were you provided with timely updates?
N/A
Was the IFE activated on the ground?
Yes.
Approximately how long after take off did it take for the first meal service/Onboard cafe to begin?
20 minutes.
How was the quality of the meal/Onboard cafe?
Food was ok, though the lack of hot for on the E90 sucks. However, I had pre-purchased food online, and the FA wanted to see a printed receipt from the website (which I didn't have), in addition to the BP (which had the correct markings on it). She did relent and serve me though.
Did the cabin crew offer water regularly throughout the flight?
Yes.
Post departure
If you have checked baggage, did it arrive within reasonable period of time?
N/A.
Overall experience/any other comments
- Even with the check-in delays and what not, it was a good experience.
- The E90 has lots of room in Y, and works great for pets.
- Left my kindle on-board by accident (and didn't notice), and had a call from the ground crew before my cab had reached downtown to tell me they had it and I could pick it up at the baggage desk ^.