Old Aug 1, 10, 7:58 pm
Flying Buccaneer
Join Date: Oct 2003
Location: TPA
Programs: AA Plat 2MM, AS MVPG75, HGP Diamond, HH Diamond, SPG Gold
Posts: 2,196
Originally Posted by moyrani View Post
Has anyone had a similar experience with requests submitted to a "liaison" for approval? What are the chances that they are going to approve it? Any suggestions if they don't? The agent asked me to call in 3-4 business days to check the status. I feel like it is their responsibility to find me flights even if there is no award inventory since the schedule change was rather extreme and it was obviously not my fault.
I agree with you, because I am in a similar situation:

Major QF Schedule Change on Award Itinerary Booked through AA. Advice?

I have gotten no love from AA or QF, though others have reported better results. The QF liaison doesn't seem to think that a 12-hour layover in SYD after a 15-hour flight from LAX is a major inconvenience, and AA can only remind me that QF award seats are tough to come by. I hope you fare better than I have.
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