Originally Posted by
Keegan99
Makes sense in many or most cases, so I understand the reasoning, but this one seems pretty clear cut. It was a mechanical issue and our assigned aircraft was unable to fly. Hard to conceive of a scenario where that wouldn't qualify for compensation.
Yeah, I'd agree. But the flight attendant manual and station ops manual make it clear that front-line Crewmembers aren't supposed to announce compensation unless they get clearance from Sys Ops. They can make an announcement like, "if this flight qualifies for compensation, you'll get an email within a few days".