Originally Posted by
guybaxy
I also had the same problem, akl/syd never credits, I was in discount business cl, says name mis match too
As it was explained to me by the QF lounge agent, the name on your QF card and in your passport must match, otherwise LA tries to make your QF number a LA number. As such, you need to either see a LA agent at check-in or at the gate to manually override the system and add your QF number to your booking. After doing this on my last trip all LA segments (SYD-AKL-SYD) posted within 4 days of flying. I was especially impressed given that AKL-SYD was manually boarded due to computer errors.