I agree with cordelli. OP was compensated. Truth be known, most ships go out with a few cabins available even if it is considered sold out. RCI is not known for their warm and fuzzy purser's office. Turnaround day is very busy at the purser's office. I'm sure there is paper (computer) work to change cabins, etc., etc. It takes time. Who knows, they may have upgraded someone from an OV cabin to a suite to get the OV cabin for the OP.

As for compensation other than an upgrade, heck, on my last B2B cruise in the Caribbean (second day of the first cruise), one the photographers was hounding me so much that he pushed me into a concrete bench. I received a black and blue mark the size of a grapefruit and it sure hurt. It took a month to heal. By the end of the cruise every on the ship wanted to see the bruise (on my upper thigh). I visited the purser's office to complain about the photographers in general..."no" means "no photo" (wasn't looking for compensation). I did not get a "sorry", but they sent me a $10 bottle of wine. I guess they thought the wine would make my boo boo better! We laugh about it now.