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Old Jul 29, 2010 | 8:48 am
  #32  
mke9499
15 Years on Site
 
Join Date: Jan 2008
Posts: 3,638
Originally Posted by knope2001
Some earlier problems are back on track:

Access to previously-made reservations on the Midwest site
Reservations past 10/1 which were previously made on the Midwest site were recently locked out -- when you clicked on them you got a message that there had been a schedule change and you needed to contact a Midwest AIrlines schedule change agent. I have two such reservations, and they are both now available to view and modify.

Seat Assignments after 10/1
When these reservations were locked out, I checked seatmaps for the seats I had reserved and they were open, meaning I had lost my previously-assigned seat assignments. Those seat assignments have been restored -- I see them when I access the reservations, and the seats show as reserved on seatmaps.
I had the same problems with future reservations, but it took me several phone calls to get things resolved, including getting seat assignments back.

I now have not only a Midwest PNR, but also a Frontier PNR for each record.
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