Originally Posted by
Stumblefoot
A week ago Monday, I submitted a missing mileage credit request to EarlyReturns. I took a round trip to Chicago and my inbound flight was not credited to my account. Today (9 days later), I receive the following response from a Loyalty Agent:
"Good to hear from you. We're happy to help. We updated your mileage information as you requested. Your new balance will be reflected online in 48 hours. In the future, you can add your EarlyReturnsŪ mileage program number when you make your flight reservation online. This will help to ensure your account is credited accordingly."
A few thoughts I have:[LIST=1][*]I know everyone is busy, but it shouldn't take 9 days to respond.
Midwest, now Frontier was notoriously slow to respond to email requests. Things are suppose to get better, we'll see what the future holds.