Originally Posted by
another_shot
Either MUC stations are reckless or they cheating customers on a purpose. There are not a lot of posts about Sixt here on FT, but you are not alone saying you was supplied a car in MUC with unreported damage.
Could be interesting if Customer Protection or German Police would take care to investigate this. Any German local care to make an inquery?
well, I virtually always take 5 minutes when taking over a car to check the car on damages on every detail.
I nearly find an unreported damage, sometimes a small scratch or dent, sometimes larger damages.
This is regardlas of city or station.
I sometimes am more than surprised what kind of big bumper damages or similar are not filed.
I guess this often happens when the car is returned to stations where the staff is in a hurry and takes less than a minute to check-in the car and therefore miss some damages.
Once again: just make sure that you check the car properly before leaving the station and let the found damages write in your contract.
Iītīs sufficiant to write down the damage on your contract print out, add the name of the SIXT employe who files this new detail and have him sign this.
No, I donīt think SIXT tries to trick you into a high invoice due to unfiled damages, still itīs very annoying that you canīt trust the reported damages on the paperworks.