FlyerTalk Forums - View Single Post - LHR-GIB flight diverted to AGP with poor service from BA
Old Jul 22, 2010, 3:35 pm
  #7  
JamieT
 
Join Date: Aug 2009
Posts: 645
Is the full tank of fuel comment not speculation as well, though? I find it difficult to see how you could know how much fuel was being pumped, unless airport fuel pumps are like the ones you get at Tesco and you saw the numbers rising!

But who's to say they weren't taking on fuel thinking they might get up and away towards the original destination but have to circle or divert again should conditions worsen? I can speculate as well.

All things considered, it wasn't ideal or as planned but BA did get you to your destination. And the weather is outside their control! I have to say I struggle with the idea of describing this as 'bad' treatment by BA.

Edit: On second thoughts, I can agree that not having a drink for 4+ hours is bad and would have expected the bus to have say bottles of water available, but I'm still not convinced on the other points.

Last edited by JamieT; Jul 22, 2010 at 3:43 pm Reason: Add additional thoughts
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