I can't understand how USAIR survives
I am unfortunately a long-time usair dividend mile member. I travel in excess of 100,000 miles per year. I have tons of miles and chairman status but I am ready to give it all up. This airline is terrible and the web-site problems the last several days has been the straw that has broken the camel's back. I have tried all week to book upcoming trips for the 4th quarter. When I call web support they aren't even aware there is a problem. As I explained to an employee earlier today....how the company treats customers and employees is despicable. Top management doesn't about their employees or they would never allow their web site to literally go down the entire week. Shame on USAIR.