FlyerTalk Forums - View Single Post - LAN - The Inaugural SFO flight, SCL and EZE
Thread: LAN - The Inaugural SFO flight, SCL and EZE
View Single Post
Old Jul 19, 2010 | 9:36 am
  #15  
Eastbay1K
A FlyerTalk Posting Legend
20 Countries Visited
3M
Conversation Starter
25 Years on Site
 
Join Date: Jul 1999
Location: Over the Bay Bridge, CA
Programs: Jumbo mas
Posts: 42,599
Originally Posted by david_33
Excellent report! Did you fill out a complaint form about the wine situation or did you just figure it was an inaugural flight glitch?
I didn't fill out a complaint form - I thought the service itself was a lot more of a negative than the missing wine. And then, the 4+ hour delay, and then the cancellation/reroute on the return. Do you know the best contact point to complain to? The online complaint form typically just gets one an "I'm sorry" with nothing further sort of response.
Eastbay1K is offline  
Reply