FlyerTalk Forums - View Single Post - Chasing points from LAN flight

Jul 17, 2010 | 4:39 am

#19

bugayev

Join Date: Jul 2008

Location: Melbourne, AU

Programs: QF WP, Hyatt Diamond, Hilton Diamond, Hertz PC, Europcar Privilege Elite, Velocity Platinum

Posts: 326

Quote:

Originally Posted by djfuzz

I did email and follow up with a call a few days later. Unfortunately, they told me I'd have to wait until the LAN claim was rejected before they would credit the points - they had no idea when that may or may not come through.

Rather frustrating as I'm on the precipice of a status threshold, and have technically crossed it but am still waiting for the points to properly credit to put me over.

Unfortunately that's a case of calling back and asking again. I had that response initially, then read here that they can do it immediately, then called again a few days later and politely insisted. Explaining that LAN has a 100% failure rate on crediting these flights does help too.

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