Tickets issued with fully refundable fares have up to one year after the expiration of the ticket to request a refund otherwise the ticket has no value. Fees associated with ticket purchases are not refundable. In circumstances where customers purchased tickets using a credit card, United will submit refund requests to the credit card issuer within seven business days. The credit card issuer in turn will refund the purchase price of the ticket under terms of the credit card agreement. Due to various billing cycles, a credit card statement may not reflect a refund immediately.