Nope. I am just warning other non-Platinum guests who have the intention to visit Lhasa as well that you would have to make alternative plans if your itinerary includes this hotel as well.

Here is a portion of the T&Cs for the Platinum membership related to this issue.

"If a Platinum Member attempts to book a room at least 72 hours prior to 3pm (hotel time) on day of intended arrival, and the participating property is sold out, the property shall make a standard room available at the regular (RACK) or Mandatory rate. BLACK OUT DATES APPLY AND RESORT PROPERTIES AND CERTAIN HOTELS ARE EXCLUDED. Upgrade benefit and Free Night Award redemption does not apply when this benefit is utilized. This benefit is restricted to 1 room per Member. Minimum length of stay requirements, if any, for the participating property must be met. "

There are 2 conditions listed over here that are crucial.

(i) Black out dates officially declared by the property(upon approval) due to a special event at the property or within its vicinity.
(ii) Minimum length of stay requirements set up by the property.

Do ring up Platinum Concierge to get this sorted out with the property.

[email protected]

Thyetus Lee | Online Forum Coordinator(AP)
Starwood Customer Contact Centre (AP) Pte Ltd