Originally Posted by
Kiwi Flyer
Fax or email with scanned BP works. For AKL-SYD specifically I don't even bother waiting for the points to fail to credit because it is so consistently bad (and as Blackcloud says QFF knows it is a problem).
Apologies for reviving an old thread - just wanted to ask how long points / SCs take to post if following them up in this way immediately after flying LAN?
Last time I flew with them it took about two weeks because I waited for the claim to fail (again, a name mismatch and seemed to think I was in Y not J), submitted the missing points request and then had to do the follow up email.