Originally Posted by Cha-cha-cha

Maybe this has been reported -- there are such a huge amount of postings in the Delta bugs forum that I can't get through them now -- but for the past week, every time I get an award ticket search result and click on Start Over, instead of getting the search screen so I can input modified values, I get the error message "There was a problem processing your request. Please try again." (Happens on Windows XP with both Firefox and IE.)

I sure hope their airplanes work better than their web site.

A few minutes after posting the above, I went to Delta and was using the Book Award Ticket page when I suddenly got a message that my session had expired due to inactivity, even though I had been using it continually. Then a few minutes later, I started getting random error messages saying something like Discontinue ButtomBottom Disabled. Then I found that certain months on the flexible results screen would sometimes be greyed out at random for no apparent reason. Is there some kind of booby prize for worst designed and maintained airline web site?