Congratulations on your new position. I hope the open dialog you spoke of in your introduction letter to TSA employees will also include and open dialog with the public.
If you take time to read the TSA blog (
http://blog.tsa.gov/ ), Flyer Talk (
http://www.flyertalk.com/forum/trave...-security-222/ ) or any reader comments on any TSA story you will see there is a great concern about the manner the TSA operates.
The concerns range from the inability of the Chief Counsel, Francine Kerner, to show the TSA's authority to force ID verification at the checkpoint in order to board a flight, the use of Whole Body Imagers (MMW and X-Ray) when they are easily defeated (if in doubt ask me how), the use of the more dangerous x-ray Whole Body Imagers when they provide no advantage to MMW Whole Body Imagers, the glacial response to Freedom of Information Act requests, the rampant employee theft issues and the employee abuse issues.
The above barely scratches the surface on what needs to be fixed at the TSA. You have a tough row to hoe but it must be hoed in order to get rid of the weeds that infest the TSA.
If you are wise you will allow the public the input you need to make the TSA an effective agency. One way you can do this is to make yourself available to Blogger Bob at the TSA blog. His contact info is below.
Curtis “Bob” Burns,
TSA Office of Public Affairs
Social Media Analyst
xxx-xxx-xxxx (O) xxx-xxx-xxxx (BB)
Sincerely
Michael Cummings A.K.A Trollkiller