Originally Posted by
shell nyc
Flying to BTR a week from today with 2 pax and an in-cabin dog on one record. I'd like to split the PNR to better my chances for an upgrade, but co.com isn't giving me the option. I've done this many times before without a problem...could it be a recent website "enhancement", or is the dog throwing a kink in things?
Thanks!
It is probably not the dog. I also had this problem with reservations booked via Expedia using Thank You points for my wife and me. No option existed on CO.com to split the reservation, which I wanted to do for EUA purposes. So I clicked on change reservation and then said I wanted to change only one passenger. After hitting next (or whatever the button is), the reservation was split. At this point I cancelled out and I now had two reservations. I knew from previous experience (accidental) that this would work.
I have two more reservations booked via Expedia/TYP and neither of them have the Separate Travelers option. I suspect the option only exists for reservations booked via CO.com.
Added: I also have a reward reservation booked for the two of us via CO.com. It does have the separate traveler option under each passenger in passenger details.