"New Program" reduces value of loyal TS owners
Despite all the spin that Marriott puts on the New Option for reservations there is no denying that it reduces the value of prior "week owners" inventory. Giving the NEW POINTS PROGRAM participants --both those that convert and new members--the ability the RESERVE 3 days AHEAD of Weeks owners at 13 Months is a debasement of what we were SOLD by Marriott as a weeks program. Not only is it unfair, it is disrespectful and very devious on Marriott's part.
If they had given EQUAL reservation opportunity at 13 months for multiple owners at their HOME RESORT the outrage would have been 1) much less 2) nothing to complain about and 3) more honest.
After the many many complaints after raising the Rewards Hotel Points needed for stays plus creating the higher Category 8 --it is obvious that good customer relations does NOT exist within Marriott. Yes times are tough for Marriott --but aren't they also tough for us consumers.
I am a 7 week owner and have referred 2 timeshare purchasers in the past. While Marriott certainly can ADD new programs--but to do so on a basis that injures and debases the value that old owners purchased based on what MARRIOTT TIMESHARE salesman told us is very short sighted.
Grandfather in the old reservation system of 13 Months on the same day basis and I think that the improvement in Relations with previous purchasers will be great.
While there are not many posts here---if you look on the T/S website (link is in 1st post of this thread) there are 1553--yes 1553 posts and about 90% are existing weeks owners that feel like they have been treated unfairly. Marriott ought to consider that once their REPUTATION goes bad it will be almost impossible to restore it.