Originally Posted by
El Puerco Volante
A question for HH experts :
No points has been posted, so I sent a kind email to HHonors. Now I have received a shocking reply - if you are on award stay, no HH points will be given for accidentals !!!
This is unbelievably wrong in my opinion - the room has been paid with points, but I still spent a lot of money in this hotel and would expect to get points for this amount.
Does somebody actually knows the truth ?
Yes, they do have such a policy
Like you, I think this is totally wrong. Like you, I was in the same situation.
PS; I remember that until last year one got points and stay credits for award stays