Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
This has been an issue for some of us this year - an award stay, significant incidentals, denial of points. Perhaps one of our HHonors stalwarts will chime it, because it is virtually impossible to get anything credible and official on the telephone or e-mail, and denial is in conflict with HHonors site posted T&Cs.
If they indeed adopt such a rule, they are bigger idiots than I give them credit for - because we will be encouraged to spend money we used to earn points on OUTSIDE THE HOTEL.