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Thread: Quoted fare versus ticketed fare - not too happy
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Old Sep 27, 2002, 1:12 pm
  #3  
MJChicago
 
Join Date: Dec 2001
Location: Chicago, IL
Posts: 233
I had a similar experience once. Although the agent I spoke to was very understanding and apologized. Then she issued a voucher for the difference. I thought that was wonderful customer service!!
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