Qantas said there were no seats available for over a month. If that's the case how would it be possible to change a confirmed booking to a date with NO available seats????

Glad someone else has had a less than positive experience at the Qantas flight center on Collins St in Melbourne.

As I held a paper ticket, my RTW booked at Pearson in Toronto with the first flight originating at LHR, (software would not print an E-ticket) it was necessary to actually go into an office to change, well maybe not as I made a date change in Thailand by simply faxing a copy of the paper ticket to Bangkok, but that was AA in Thailand not Australia which I am inclined to believe makes all the difference.

Another problem was Qantas insisting on charging $80 to put a date on the open segment (saying it was a change) when I had changed the date going to Australia twice with AA in Thailand at no cost.

The whole experience, along with a few minor issues, has left me with a not very high opinion of Australia in general & Qantas in particular. It's really sad when a customer & visitor to a country knows more about the travel options available than the Qantas employees & is treated with contempt for having that knowledge!