Originally Posted by
NWAsilvELITE
sc flier:
Can you elaborate on this scheme a little bit more for me? What do you mean by refundable?
With Nights & Flights, you have to book a 5-night hotel stay at a Cat3 or Cat4 property. If you later decide not to use that stay, you can reschedule it (if availability exists and you abide by any change/cancellation deadlines) or you can cancel it altogether. If you cancel the hotel portion, the points for the hotel portion (20K - 30K) of the N&F award are redeposited into your account.
From the
N&F T&Cs:
Travel Award Change & Cancel Policies
It is the member's responsibility to change or cancel any flight arrangements made for this award.
If hotel availability allows a date change on the Free Night Award reservation for a Nights & Flights award, the Nights & Flights award dates may be changed.
No Starpoints will be refunded for any portion of the Nights & Flights award's free nights not stayed at the property. Members who elect to stay fewer nights than the required 5 nights stay for the Nights & Flights award offer should advise the hotel at check-in to avoid any early departure charges.
Nights & Flights awards may be canceled. If a Nights & Flights award is canceled, the member will only receive a Starpoint credit of 20,000 for a Category 3 and 30,000 for a Category 4 Travel Award. The 40,000-point airline transfer, plus the 10,000-point bonus from Starwood Preferred Guest, will remain as airline miles and cannot be returned to the member's Starwood Preferred Guest account.
Guest will not receive Starpoints or airline miles for their reservation; therefore, a Nights & Flights Award stay does not qualify as an eligible stay toward earning elite level or toward any promotions requiring nights or stays.