Join Date: Dec 2005
Location: NYC
Programs: SPG, AA, BA, CO, UA, US, B6, DL, Amex MR, HH
Posts: 1,010
When is a week less than a week?
I'm not sure if this is a bug with the online booking engine or what, but here goes....
I made a reservation to pick up at DEN on Sat at 2:30PM, with a return at the following Fri at 2:30PM. Got a quote for a weekly rate and booked it (with coupon, so post-pay).
Today, I decided to extend our trip by a day, and figured it'd be no problem to extend the car by a day as well and keep that rate (as I've done before). However, when I try to change it to be picked up on Sat at 2:30PM, it gives me a weekly rate, plus an extra day (at much more than weekly/7)! I even tried having the return at 2:15PM, thinking perhaps at exactly 7*24hrs it adds the day, but nope - still getting quoted the extra day.
Has anyone else experienced this? Would I have better luck getting it changed correctly, with the same weekly rate, if I called up?