Since reaching Diamo nd in Feb, I stayed at 5 different Hyatt Place & Summerfield Suites and not one front desk clerk automatically asked me to choose my welcome amenities upon check-in. It's stupid to ask every time I check in, don't you think? I just checked out of the Summerfield at Richardson near Dallas and upon check out the front desk clerk had no idea what I was talking about. What the heck? I know by call GP they will credit it back but to me it's a waste of time. I'm sure that I'm not the only one with this problem.