Originally Posted by
mahasamatman
Question about BRG claims. I haven't run into this situation before, and I don't know if they'll consider it or not.
On hotels.com, I found a Classic room for our stay date. Looking at spg.com, however, there are no Classic rooms - only Deluxe rooms or higher. Will they consider a BRG claim on this or not?
It's a really YMMV but if BRG followed the T&C's strictly, it would be an unsuccessful claim:
Originally Posted by BRG terms
if you find and advise Starwood of a currently available lower, published, available room rate for the same Starwood Hotel, for the same room type and bed type, and for the same dates and number of guests (the "Competing Rate"), prior to, or within 24 hours after, making a reservation on a Starwood-branded Website, Starwood will honor the Competing Rate, along with your choice of one best rate guarantee reward.