Originally Posted by
peteropny
To the Gold Passport Concierge(s), might I suggest that the next "major" round of updates be completed a couple of weeks before the expiration of this round (Aug 31 - so if the updates are done by Aug 15 or so) so we don't run into this problem again (this is at least the 2nd time that the major updates were not done until after the previous "set" expires). Hyatt and its affiliated properties could be losing some business this way.
I'm aware of the situation in the past where people have complained that prior Gx bonuses disappeared when updates are done - perhaps those that are actually going away can be left up with the "old" expiration dates while continuing ones get updated (most properties are in this category anyways).
+1, I know personally of quite a few people, myself included, who are not making stays this weekend due to lack of updated G bonuses.