Was looking for a little weekend getaway for Memorial Day and found what was clearly the San Diego Westin (436 guest rooms, restarant name that linked to the old hotel that the Westin took over, even the same valet parking price, etc) on a last minute travel site. There is nothing remotely similar to that in the area, so there was no possibility that the hotel is another location. Submitted a request to the BRG, waited 24 hours, and just heard back a negatory.

Response stated that since the floor count was one floor different (I think LMT counts the lobby, *wood does not on their pages) and that the restaurant was the old name that it could be some other hotel. Guess an exact match in terms of numbers of available rooms in a downtown San Diego location doesn't count for the BRG team...

Only $30 different, so not even really worth fighting over but I was surprised that *wood would be willing to lose more profitable business and lose some brand equity with a Platinum over what is really chump change. Lots of travel this year so I don't need the stay -- I just prefer to do business with *wood when I can, but a little loyalty just left the building.

Anyway, I just booked through the "opaque" service, got the room, and will be sitting by the pool (for $30 less) this weekend. Salud.