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Thread: Yodlee issues?
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Old May 27, 2010 | 4:20 pm
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jbalmuth
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Originally Posted by Jim055
When your FF website makes changes it takes Yodlee a couple of days to catch up. But, it extends beyond a few days it's time to log into your account, click on the Customer Care tab, select Submit Service Request. A tech will email back to you within 2 business days that he/she is working on your specific problem. Its amazing what Yodlee can do. It is also very complex.
I'm using Chase Online Plus, and all of our 40+ frequent flyer accounts (including AA, BA, CO, DL, US, UA, Hyatt, Marriott, Diners, Thank You, Amtrak, etc. etc. etc.) are showing "No mileage information is available from this account", and has been showing this for 48 hours now. [I've checked Award Wallet and none of the accounts have been hacked/looted.] Where do you see a "Customer Care" tab? I've written a note to Chase, but I'm nearly certain that this must be Yodlee issue.

Is no-one else having this issue????
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