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May 25, 2010 | 11:22 am

#5

efis123

Join Date: May 2007

Programs: DL DM & MM, CO Plat, MR Plat, HH Diamond, National Emerald Club Exec Elite, Hertz#1 Gold,Hyatt Plat

Posts: 98

I have had this happen to me a few times out of hundreds of upgrades but it isn't the norm.

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