FlyerTalk Forums - View Single Post - Am I Getting This Right? -- Costco Refund Policy
Old May 24, 2010 | 9:31 pm
  #32  
sparksals
20 Years on Site
 
Join Date: May 2004
Posts: 379
Originally Posted by Jaimito Cartero
They used to allow computers to returned up to 1 year after purchase. I'm sure that given the price reductions, that they probably lost a lot on this return policy.

I had a relative who had a problem with an E-machine computer. The disk drive was messed up, and they gave a full refund 364 days after purchase.
There are people who wildly abuse the Costco return policy.. or lack thereof. When we lived in Tucson, we bought a very inexpensive patio set... table and 4 chairs. Great quality. Moved to the TC's, wind storm knocked over the table, glass shattered. Went back to Costco to buy a new table and the guy helping me out told me I should have returned the table. I told him it was my fault it broke (umbrella was still up, it stuck, we couldn't get it down before a freak storm hit). He said it didn't matter. I could bring back the frame and get a full exchange. No questions asked. It just wouldn't cross my mind to do that.

I have returned a few things almost a year later... like a humidifier that konked out before the end of the year warranty.

I will buy at Costco if I can get it b/c of the return policy. Plus, they double manufacturer's warranty on Electronics to two years. Can't beat that.
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