Join Date: Jul 2005
Location: Seat 2A
Programs: AA EXP LT GLD 1MM, BA GLD, NH/UA*G, Hyatt GLB, Marr Tit LT PLT, IHG Dia, HH Dia, MGM NOIR, Hertz PC
Posts: 10,595
Every property handles this different. It is indeed a manual process as my last experience was with the HR Irvine where I booked a Prepaid Stay friday night and checked in Saturday, the rate got adjusted after using a stay cert and the original amount never hit the account.