FlyerTalk Forums - View Single Post - Tumi warranty not lifetime!
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Old May 7, 2010, 3:47 am
  #27  
tfar
 
Join Date: Jan 2009
Location: Berlin and Buggenhagen, Germany
Posts: 3,509
Originally Posted by rcc_chen
My Travelpro Plat4SE 24" suiter needs to be replaced. I started travelling a lot more a year or two back and stuff that counts as "normal wear and tear" like the wheel axles are going to give out soon and that's not covered by their "lifetime warranty".

I'd have gone with a Tumi Alpha in a heartbeat -- before Tumi changed their warranty. Now I think I'm going to go with a Briggs and Riley expandable 24" instead.
I'm not sure how the warranty is for the Plat4 SE. For the Plat5 it covers everything: wear and tear as well as abuse. That said, Travelpro has an awesome parts catalog. You can most likely just buy new wheels for $20 and you are back in business. For the Plat 5 you can even buy the wheel axles separately, IIRC. You can also most likely install some serious in-line skate wheels as an upgrade. Just take the suitcase to your local skater shop.

No need to buy a new suitcase for several hundred dollars. Don't waste your money. Unless you want to buy a new case, that is.

Till
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