As most longtime forum participants know - I'm a big fan of Hyatt but am also far from an apologist with calling them out on various issues (from the former service issues at the PH Chicago to the tech team to the problems with CS giving out incorrect information in the last year). I'm a little disappointed with this devaluation but had been expecting it for quite some time (about a year actually - when they announced the new benefits of free internet - confirmed suite upgrades etc) waiting for the "other shoe to drop". Some of the property's new classification make absolutely no sense especially relative to other properties (Hyatt) in the same "market" but I'm sure that's a result of some negotiations between the property & GP. It's been 4-5 years since the last devaluation (where Cat 5 was created - and properties moved around). I would hope that they don't do another sweeping devaluation (recategorization) again for another 3-4 years at least.
PS - If it matters - all of my stays are self-paid since virtually all travel is personal.
Last edited by peteropny; Apr 30, 2010 at 8:16 am