FlyerTalk Forums - View Single Post - "Upgrade Waitlisted" to "Upgrade Denied" - What Does This Mean?
Old Apr 28, 2010 | 10:56 pm
  #77  
lax2010
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Join Date: Feb 2010
Location: LAX
Programs: UA-1K, Hertz-Gold, Marriott-Gold, PC-Platinum, SPG
Posts: 2,777
Originally Posted by CPMaverick
"Upgrade Denied" has been mentioned here before. Speculation was that the waitlist was full (past UA's ability to append to it, or a certain number past the available seats?). But that seems odd if you were already on the waitlist.
I think the theory that "upgrade waitlist was full" causes the "upgrade denied" status is not true.

Before I went to bed last night, one of my 5/1 flight segments was upgrade confirmed, seat assigned and I even went in there to modified the assigned seat. Overnight, the upgrade status changed to upgrade denied. However, I still have the NF seat and even went in to modified my NF seat one more time just to test out if I am still confirmed for NF and I was successfull in changing the assigned seat again.

I then called 1K desk to double check if I am still confirmed and the agent told me that I am. She also told me that a lot of people have called to complain about the "upgrade denied" bug and .bomb is working on fixing it.
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