Hi,

I also have a Citibank Plat Jet Airways Card. It's 8 miles per Rs 100 on their website ONLY.Unless, i would have called Over the Phone.

They Strictly Confirm, I canceled the reservation in the Mon of Feb. and at that time, they said, there is no other way than to go to the Office.

I still don't understand, as i have never seen with any of the Airlines ( I am not sure regarding Kingfisher, as i used to Call them and make reservations and then they return the Call with asking the C.C Number ).

This is again strange, as Why even Kingfisher Cannot issue the Etkts on same call.Anyway, that's a different story all together. Last time, i made reservation on Kingfisher was a Year ago. I am not sure, whether there is a change or not.

But, the Main point i wanted to stress, Initially in all the Conversations i had with them, they pass on the buck to Citibank. At last, after couple of Months, they realized that they never refunded the amount.

The Point here is not resolving the Problem at first time. Making a Mockery of Customer Service. One bad Experience could really help a customer avoid that Airline.

Anyway, i am switching to Amex now. I have Used Emirates as well. Do not go for Standard Chartered Emirates. There Interest Rates (. Moreover, i am not going to pay Rs 6000 or so for Taxes to travel in India. I have Few points. Better i would Fly them one again. Get around 25000 miles and redeem it for Del - DXB Emirates and that would be all FULL STOP to that Program.

Jet Airways - Do not have any option - Use them for Upgrade and try to Collect Miles in King Club.Let's see, how good that is. I have never use it. I am going to open Family Account and hope to get some benefits.


Thanks!!