Greetings,
I am wondering about the return policy and processing at bmi; more specifically (1) are there ANY fees with refunds (e.g. refunding economy refundable fares?), (2) how long do refund processing take, (3) how long does it take for the funds to get transferred to cc (4) can one request refunds online or does one have to call?

I would love to hear from anyone with experience dealing with bmi refunds. Thanks!