Again, EK has created a system even their employees can not figure out. I used to work for an airline and can look up fare rules but the online site doesn't tell you the fare basis code before booking so you can't be sure until it is ticketed. If you find it is a saver fare after ticketing they will not let you change it to the correct fare class without charging change fees. Even if you wanted to do it, I have not found anybody at EK or Skywards that has actually been able to figure out how to do it. It is really crazy. Either don't implement the new system until your IT system and your employees are capable of understanding it or come up with another system entirely.

Now if I want to book on EK, I have to look up the fare rules first, then call the travel agent and make sure that they book it in a particular class. Sometimes W is used for both flex and saver on the same routing, so then you have to have the travel agent price it and see which one it is giving you. Really the easiest way around this would be for a group of fare buckets to be saver throughout the system....say every fare basis starting with W is saver and everything else is flex. This would make it a lot easier for the IT people to be able to offer the fare types on the website. Most airlines are able to do that.