Originally Posted by
gj83
The ID check by the airlines has been for revenue protection for a while. Say employee X is supposed to go to a meeting and buys a ticket 28 days in advance at $250. Employee X gets sick and Y needs to fill in. Now the company must shell out $700 for a ticket 3 days in advance. That's what the airlines want.
You claim it is a simple typo. the airlines think it is someone trying to dodge the change fee.
(i agree the fee is stupid, just presenting the airline's side).
Yup ,agree -- if different names,then must not be permitted. The scenario you mention is acceptable on the airline`s part. But here it is rather case of switching the middle and last names for each other. Not a different name or a spelling mistake. If your name is listed as A B C and you entered it as B A C , dont know if the change fee is justified. Southwest has more liberal policies in this regard compared to the legacies.
Also now they have the date of birth info while booking tickets.. So again just a ridiculous fee that is just not on. Southwest doesn`t fly to where I am going, so unfortunately have to use a legacy.