FlyerTalk Forums - View Single Post - April/May 2010 - Volcanic Activity in Iceland and Impact to United's Operations
Old Apr 17, 2010, 11:05 am
  #193  
SFOisHome
 
Join Date: Sep 2009
Location: SFO
Programs: UA 1K, Starwood Plat, Star G, HH Diamond, Hertz 5*
Posts: 220
Originally Posted by LessO2
(I did the bolding).

If you read this forum enough, 90% of what United does doesn't live up to expectations. Regardless of Mileage Plus status.

Take a step back and think about it -- this is a volcano that we're dealing with. Sure, there's a little wiggle room in perhaps flying through Madrid or Rome, but there are other mitigating factors:

- If you're going to Paris, for example, how do you get there from either of those cities? Trains are at least 12 hours, AND I would imagine that they're booked solid for the foreseeable future. I would bet that rental cars are booked solid as well.

.
In order to get out of London and to Madrid Mr SFOisHOME is taking a bus to Paris then a Train to Madrid and is on a AA flight thru Mexico City back to SFO. UA is opertaing flights from Madrid to IAD and CO Madrid to EWR. We thought going the most southern route on AA had the least likely-hood of being disrupted.

The bus and train tickets were extremely expensive as only the highest fares were available. The train from Paris is an overnight adventure that gets you into Madrid around 9 am the next morning.

UA hasn't helped us at all, we have been working with Mr SFOisHOME corporate travel agent, and have just continued to buy full fare B or F tickets with the idea that the tickets we don't use will just be refunded.

Mr SfoisHome (1k) called UA this morning and they told him there was nothing that they could do. They have still not re-booked his original ticket, so he bought new refundable tickets leaving Mon, Tues, and Wed hoping one of those flights would fly.

So currently he has Mon, Tues, and Wed tickets LHR-IAD; Tues Madrid-SFO. Hopefully, one of those will fly!
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