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Old Apr 15, 2010, 3:00 am
  #5  
Centipede100
 
Join Date: Apr 2009
Posts: 552
Originally Posted by schnapperin
My flight back to LHR from Narita tomorrow morning got cancelled aswell.

Any advice what to do or what BA has to offer me? They told me she could cancell my flight and rebook me on another date, but no word if BA would pay for a hotel or so.

Or should I wait and just show up at the airport tomorow?
Schnapperin

For your information (and many others affected by this situation) the airlines are obliged to 'care for' their pax no matter what the circumstances or reasons for the cancellation or delay.

This means that passengers are entitled to meals, refreshments and accommodation if an overnight stay or stays become necessary together with travel to/from that accommodation. 2 phone calls/faxes/emails should also be offered FOC.

In addition to the 'right to care' airlines are obliged to refund your fare or re-route you (at your option) in the event of cancellation and after 5 hours in the case of delay.

Full regulation here: http://eur-lex.europa.eu/LexUriServ/...4R0261:EN:HTML.

Trust this is useful.

Cityboy62
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