Originally Posted by
niketrev
The other posts are a bit off in their answer. I can confirm that Hyatt uses V1-V8 to classify its guests.
V8 is a person who has had a problem at a hotel and the hotel has an alert to look out for this person as they have had issues at another property before or complain often.
Next Hyatt DO t-shirt slogan: "Wow, I could have BEEN a v-8!"