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Old Apr 13, 2010 | 9:42 am
  #11  
kuponuts
 
Join Date: Aug 2009
Programs: Hyatt Gold Passport, Shangri-la Golden Circle
Posts: 302
I agree with niketrev. There are too many speculations with the other posts. I have spoken to Hyatt people before -- and not just one. The number is not so much a VIP ranking system, but merely a classification code.

I suspect that people assumed that the numbers had something to do with VIP ranking because those who were V8 got special treatment. In fact, they got special treatment because they complained on their last stay, and the hotel is trying their best to please their guest.

From what I heard, there is one and only one VIP ranking system -- Goldpassport Gold, Platinum, Diamond, Lifetime Diamond and Courtesy (you have to be the owner of the hotel property or something similar to get this card).

Originally Posted by niketrev
The other posts are a bit off in their answer. I can confirm that Hyatt uses V1-V8 to classify its guests.

V1 is infact for high profile people as well as hyatt execs and other company execs
V2 is for VIP of the hotel itself, not so much of Hyatt as a company. Sometimes a diamond member can get a V2 based upon the hotel
V3 is the normal diamond classification
V4-V7 are for different categories of sales that will place people in.
V8 is a person who has had a problem at a hotel and the hotel has an alert to look out for this person as they have had issues at another property before or complain often.
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