Originally Posted by
jfulcher
My iteniraries don't work anymore if I go to Traveling and Checkin > Itin & Checkin. I only see my 3 itins that I booked via delta.com with my non-TSA nazi name. My company TA books my tickets with my "papers please" Secure Flight name. (Only difference is they tag my middle name on).
These USED to show up before sometime in the last week or two. If I go to the home page > Itin & Checkin tab and then all my itins show up in the drop down. So you guys are using some sort of different logic for thse two methods.
I had this same problem and emailed delta about it. I have to book through AMEX travel for work. When Amex books a ticket they use MFD as my name. My skymiles account has MFD II as my name. Delta.com support said that the names on the Itin and the skymiles account had to match exactly, including Mr., Dr., Mrs, Sr., Jr, II, etc.
I am planning to call Delta to get the II taken off my account as there is no way in AMEX travel to add in my Suffix.
Hope this helps