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Old Apr 5, 2010 | 9:59 am
  #686  
pmaddock
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Originally Posted by KLC
Roping off the regular lane is new for Delta, too. It does seem to be an improvement over the original Breezeway process.

While it does seem to be a bit overly formal on the surface this may be DL's way to accomplish a couple of things:
1. Make it clear to non Breezeway customers that there really is a policy in place here.
2. Remind the GAs that Breezeway matters.

Overall I've noted that Breezeway is being implemented more consistently/formally over the last few months as well - good job DL.
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