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Thread: Continental.com Master Thread [Report Ideas & Problems Here]
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Old Apr 2, 2010 | 1:37 pm
  #1178  
Clincher
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Originally Posted by Bonehead
Co.com is incorrectly charging upgrade co-pay when booking 737s to Hawaii.

Example:

I logged in to my Plat account and searched DEN-OGG 5/8 to 5/14, requested mileage upgrades on both legs, and stipulated CO metal only. All upgradeable legs are tagged with a $450 or $500 co-pay, which carries through to the end:
All LAX/SNA-OGG flights on 737s.
I've seen it show up initially and then on the final upgrade purchase page go back to miles + $0. But you say it carries through to the end and asks for your payment?
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