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Old Apr 2, 2010 | 12:10 pm
  #70  
mktozd
All eyes on you!
25 Years on Site
 
Join Date: Jun 2000
Location: Chicago
Programs: United 1K, American EXP & 3 Million Miler, Hyatt Globalist & Marriott Ambassador Elite
Posts: 2,387
Originally Posted by obscure2k
Just a note that the report I posted for the Mauna Kea was October, 2009. We were there again three weeks ago. I am just dazzled by this property. As I stated earlier, I love a beautiful beach and prefer ocean swimming to pool swimming, which is one reason to love this hotel. During our most recent stay we were awakened early (6:00AM) by an announcement over the PA system that there was a tsunami warning. All guests were told to meet in the lobby by 7:30AM where we would be taken to higher ground. We were told to only bring necessary items; not baggage. All guests & staff were transported via school bus to the MKB maintenance facility, on the other side of the highway and up to 1500' above sea level. We were amazed when we arrived at our evacuation station to see a lavish breakfast buffet all set up...tables and chairs and TV sets all in place. There was a sound system so that the manager could make announcements and there was also entertainment. The staff distributed sunscreen.^
There were clean toilet facilities.
Around noon, the chefs set up for lunch. They grilled burgers, hot dogs. There were many varieties of cold cuts, salads and amazing desserts, along with soft drinks, fruit and juice.
Thankfully, there was no tsunami. Seeing the way the Mauna Kea Beach Hotel handled this potential crisis was awesome. They even brought in beds in the event we had to stay overnight. We were at the site for 7 hours. When we returned to the hotel the manager apologized for our rooms not having been made up (all of the housekeepers were along with us). He said that if we wanted our rooms made up and fresh towels they would be happy to accommodate us.
Just another reason to love this hotel.
Very impressive, this is really how one would hope that things are done.
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