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Old Apr 1, 2010 | 7:51 am
  #18  
shukar
10 Countries Visited
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15 Years on Site
 
Join Date: Mar 2010
Location: ATL
Programs: DL: 2MM/DM Marriott: LT Platinum
Posts: 255
On a recent trip, when my flight was cancelled (due to on of the FA losing her voice), the DM desk immediately put me on another flight (but from an airport 45 mins away). When I approached the GA, she looked at my status and said 'we take care of our DMs' and proceeded to book me and my wife/child into F into the next flight from the same segment and was extremely accomodating. All this time, other folks were being given hotel vouchers etc.. So far I would give an A to DL in how they have treated me as a DM. I am not giving an A+ because other than this incident not a single person that I have dealt with (other than DM desk) has even acknowledged my DM status - this includes SkyClubs, baggage checkin, FAs etc... I am not complaining - I have been treated well - as always -just not recognized for the DM status.
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