"Actually, no, the bill was not correct. We were quoted $105 per person for a guided hike, and were charged $150 per person. It could have been a typo...Also, they charged us for breakfast each day even with our FSPP benefits. These items all had to be corrected."

This is not good.

There does seem to be a great deal of "discovering" about the amenities and complimentary items, as well as what is available to buy. For example there is a wide range of smoothies available which they don't advertise on the menu, as well as one time fee water sports through Kona Village. I did make good use of their willingness to make any meal or dish requested in advance. I think they enjoyed fulfilling the special requests.